NetworkGeek will provide a refund or cancellation only if one is requested within 3 day of the receipt of your order and only under the conditions listed below.

1) Delayed delivery of the product In case the product is not received, you can cancel the order and the full amount will be refunded back to the you within 14 working days. (NetworkGeek is not responsible for delays in refund processing because of delays caused by banks, calamities or national holidays).

2) Wrong product received

3) Damaged product received

Under conditions 2 & 3, we will arrange for a reverse-pickup. The refund or replacement will only be processed upon receipt & verification of the complete product with packaging & accessories. The cost of any missing or damaged items apart from those notified by you, will be debited from the advance payment done & the remaining payment will be refunded. If a replacement is demanded, then the cost of any missing items need to be paid in advance, prior to the shipment of the replacement product. Under no condition will a refund or replacement be provided for any defect-free product, on the basis of look & feel or minor differences in shades, colours.

This policy is effective as of 2020-10-24

Contact Us

If you have any questions or suggestions about our Privacy Policy, do not hesitate to contact us at contact@networkgeek.in.